Building Products Customer Advisor
Building Products Customer Advisor required for a successful manufacturing company based in Leeds. Salary up to circa £24,000 + 21 days holiday, pension scheme, childcare vouchers and cycle to work scheme.
Hours are Monday to Friday 0830 – 1700.
The Services Department is looking to recruit a self-motivated dedicated team player to join the team. You may already be working in a building, construction, trade merchant or chemical related industry within a Customer related role or you might be working in a customer related role with general knowledge of building, maintenance, trade or chemicals.
Reporting to the Manager the main purpose of the Building Customer Service Advisor will be to;
Provide support and advice to external customers and end users over the phone and via email and letter with regards to products used in the construction / chemical industry
Conduct investigations in response to customer enquiries including manufacturing & quality issues
Perform basic testing of products, take ownership of any possible problems
Accurately record, present and analyse data
Ideal applicants will have;
Knowledge of any type of building / construction trades or knowledge of building chemicals either work related or practical knowledge for home use
Excellent communication skills, both written and verbal
Good working knowledge of Word, Excel and PowerPoint
Full training will be given to the successful candidate.
Please note that we will try to respond to you, however if you have not heard from us within 14 days then you have been unsuccessful on this occasion. All applications are treated confidentially and on no occasion will we pass your CV on to a third party without speaking with you.
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This role has been advertised by Arlington Moore Office which is a division of Arlington Moore. Arlington Moore has been established since 2006 recruiting throughout the UK.