Vacancy
Details

Graduate or College Leaver Customer Support Trainee


Barton Upon Humber
General Office/Customer Service
Permanent
£18000 - £21000

Graduate or College Leaver Customer Support Trainee, Salary £18,000 - £21,000 mon – Fri (0830-1700hrs), 23 days holiday + bank holidays

 

Arlington Moore are working on behalf of a successful company based on the south bank, commutable from Hull, Grimsby, Scunthorpe, Immingham and Barton. 

 

Due to further expansion our client further vacancies for Graduate or College leaver Customer Support Trainees to work within their busy team. 

 

Ideally you will already have some experience of working with customers, but we would also welcome applications from enthusiastic School, College or Graduate University leavers who are looking to move into a career in business. 

 

You may already have some post qualification work experience and are now looking for a company to invest in you where you can form a career, or you may have recently left education.  Either way this is a fantastic opportunity to work with an expanding and friendly company.  Full product training will be given.

 

Reporting to the department Manager the Graduate or College leaver Customer Support Trainees will be responsible for processing incoming orders and liaising with customers and colleagues at all levels.

 

Main Duties & Responsibilities:

Managing incoming telephone calls in a professional manner from prospective and existing customers
Processing / inputting customer orders on the computer system
Communicating and working as a team with other departments to avoid or solve problems
Responding to customer requests for product information and job pricing
Supporting the field sales team with customer enquiries and orders
Assisting in ensuring the smooth running of the order processing facility
Providing excellent customer service, both internally and externally

 

 

Skills & Knowledge

Good verbal and written communication
Computer literate with a good understanding of Microsoft software
Educated to at least college standard
A proactive and ‘can do’ attitude
Ability to build good working relationships
High levels of accuracy and good attention to detail

 

 

This really is an opportunity for someone to have a career with a forward thinking, successful company and to work part of a great team therefore early application is advised.

 

 

If you do not wish for your details to be stored by Arlington Moore or you do not wish to be contacted by email or text, please log onto our website and go to the ‘contact’ page to unsubscribe.

 

Please note that we will try to respond to you, however if you have not heard from us within 14 days then you have been unsuccessful on this occasion.  All applications are treated confidentially and on no occasion will we pass your CV on to a third party without speaking with you.

 

Back Apply for this vacancy